This Privacy Policy was last updated on May 9, 2018.

This privacy policy governs your use of Visible Classroom including the software app Visible Classroom (“App”) for mobile devices that was created by Ai-Media. The Visible Classroom App is a companion tool for the Visible Classroom software solution that allows teachers to record lessons and send them for analysis to provide feedback on their teaching practices.

BY USING OUR SERVICES, INSTALLING OR USING THE APPLICATION, YOU HEREBY ACCEPT THE POLICY WITHOUT QUALIFICATION. You have explicitly accepted the Privacy Policy following your installation of the Application and launch of the Application for the first time. If you do not agree to this Policy, do not use or access the Application and delete it from your device.

What is covered by this Privacy Policy?

This policy covers how Visible Classroom treats personal information that we collect through our program and software. This includes information contained in your recordings and transcripts, information about you that is personally identifiable such as your name, address, email address, school and country, as well as information that you share with us through your ongoing use of Visible Classroom.

What information do we collect and how do we use this?

We obtain information you provide us when you download and register the App as well as additional information from you through your use of the App. We may also use the information you provide us to deliver you the service, improve our service and contact your from time to time to provide you with important information, required notices and marketing promotions.

In addition, the App may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the App.

This App does not collect precise information about the location of your mobile device.

You can stop all collection of information by the App by simply uninstalling the App. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile App marketplace or network.

Recordings that you make using the App are stored on your device until it is either deleted by you or uploaded to our servers. Once uploaded, the recording will be stored securely on our servers. Transcripts from your recordings are stored on our servers.

Your recordings, class content and transcripts are owned by you and remain confidential. We limit internal access to your personal information to those employees who require this information in order to do their job which is associated with the provision of services to you.

Any data which identifies you or your pupils remains confidential. Transcripts will be anonymised and added to University of Melbourne’s database on teaching and learning. Your use of the App includes your consent to the data regarding your involvement in the program being collected by the University of Melbourne for the purposes of the program. We use speech-to-text data anonymously for training and improving internal quality systems.

Disclosure of Your Information

We may disclose your information in the following situations:

  1. as required by law, such as to comply with a subpoena, or similar legal process;
  2. when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
  3. with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.


We take our responsibility for the security and privacy of your data very seriously. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorised employees and contractors who need to know that information in order to operate, develop or improve our App. We encrypt many of our services using SSL and encrypt password verification for account access. Please be aware that, although we endeavour to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Despite our efforts to ensure third parties will not access or obtain your personal information through the App, complete confidentiality and security cannot currently be guaranteed on the Internet including where data is transferred through wireless digital technology of any type. Data transfer can be subject to interception, loss, and alteration. You acknowledge and agree that we cannot be held responsible for damages resulting from the transmission of information in this manner and that such communications are at your own risk.


This Privacy Policy may be updated from time to time for any reason. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Contact us

If you have any questions regarding privacy while using the App, or have questions about our practices, please contact us via email at